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Service Guarantee

Daixi Dreadology Customer Service Team

Daixi Dreadology devote to provide best quality Daixi Dreadology and trusted customer service in an affordable price. We focus on the combination of customer experience and product sales, listen to our customers through various channels of sharing and interactive communication,improve the quality of products and services. Daixi Dreadology provide more professional service, choose Daixi Dreadology, enjoy your shopping time. Join us, share your happiness! 

Pre-sale Service 

  1. Honest products description--- We answer all the questions honestly with patience.
  2. 24 hours reply--- We will reply you within 24 hours, save more time for your order.
  3. Considerate packages tracking service--- We give your tracking number at first time when we send the product out.

After Sale Service

  1. Service guidance--- If you have any problems about the product, contact us at first time.
  2. Timely and effective response--- We will try our best to help you solve your problems.
  3. Reasonable return policy--- Responsible for the goods that are not non-artificial damaged, and sent by wrong type, color, or size within 30 days.
  4. Professional after-sale service--- Perfect return and exchange service as well as refund system, providing the best after-sale guarantee for you.

 

Notice: All the products provided by Daixi Dreadology store will be commissioned to the third-party professional logistics companies or Courier Company for delivery. If customers are dissatisfied with our service or delivery, please contact us.

Daixi Dreadology and logistics partners will take the risk of product damage in the process of logistics services.

After you receive the goods, Daixi Dreadology strongly recommends that you should check the appearance, quantity, accessories and other aspects of the goods carefully. Daixi Dreadology will always focus on customer experience, properly handle service issues during use.

 

If you have any other questions, feel free to E-mail us at customerservice@daixidreadology.com, we're here to help!